Join the Mike’s Mobile Wrenches Team

Summary

The General Manager ensures the profitability of the company by overseeing the various departments which include variable operations (sales & financing), fixed operations (service & parts), and the business office (accounting & administration). Duties of the general manager include, but certainly not limited to, planning, motivating, and coordinating the dealership’s management through leadership and solid business practices.

Job Duties

• Hiring all management positions, completing performance evaluations regularly and developing short and long-term goals for each department manager (includes administrative, Operations, parts, finance departments and technicians).
• Planning and developing short and long-term goals and objectives annually and submitting time projections to company owner for approval (Team effort with all managers).
• Effectively communicating with the operations and finance manager on a weekly basis to review departmental forecasts and ensure consistency with annual projections.
• Paying close attention to daily operations, recommending, and creating improved courses of action where necessary.
• Analyzing accounting and financial data.
• Explaining the policies and procedures (Employee Handbook) to all employees and following up with employees to ensure that these issues are understood and followed.
• Providing owner with daily reports on the financial condition of the company.
• Overseeing the monthly financial statement to ensure it is complete, accurate and submitted on time to the company.
  owner
• Researching and identifying growth opportunities.
• Coordinating with the business/administrative office to ensure that records and analyses are correctly maintained.
• Creating a good working relationship with lending institutions and manufacturer personnel and maintaining these relationships.
• Coordinating regular meetings with the managers of each department (operations and finance manager) to ensure their profitability and efficiency.
• Overseeing the hiring and training of all department managers.
• Maintaining an enthusiastic attitude to build positive employee attitudes and morale.
• Overseeing and maintaining compensation plans for all employees.
• Creating cost-effective advertising programs and merchandising strategies for the company with operations manager and owner.
• Focusing on any customer complaints that department managers are unable to rectify and taking the necessary steps to resolve these complaints.

Job Requirements

• General managers should have at least 10 years of operations/sales and five years in a supervisory position.
• Degree in Business Management or master’s in business administration
• Economics, finance degrees qualify as well for operation manager and GM or 10 years for management experience will suffice
• Good knowledge of different business functions
• Strong leadership qualities
• Excellent communication skills
• Meticulous attention to detail
• Highly organized
• Strong work ethic
• Good interpersonal skills
• Computer literate
• Proactive nature