Join Our Team

We are rapidly growing and looking for candidates looking to grow with us!

Your Future Starts Here

Below you will find a wide variety of positions available with us.  We are looking for motivated, hard working people to be part of a Family owned business that you can be a part of for years to come.

Operations Manager

Salary: $70,000 – $80,000 per year

Responsibilities:

  • Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
  • Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions on customer yards and on the road breakdowns
    Plan and review compensation actions; enforcing policies and procedures for technicians
  • Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends
  • Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
  • Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping
  • Analyze process workflow, employee and space requirements and equipment layout; implement changes
  • Planning and developing short and long-term goals and objectives annually and submitting time projections to company owner for approval.
  • Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations
  • Accomplish operations and organization mission by completing related results as needed
  • Meet or exceed operations labor budget expectations
  • Manage staff levels, wages, hours, contract labor to revenues
  • Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
  • Manage relationships with key operations vendors
  • Track vendor pricing, rebates, and service levels
  • Review and approve all operational invoices and ensure they are submitted for payment
  • Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. This includes any issues on-site at client facilities.
  • Work closely with Owners and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
  • Communicate all operating policies and/or issues at department meetings
  • Work closely with the service manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses
  • Communicate with legal counsel and safety department to ensure all processes remain compliant with OSHA and other governmental regulations

Operations Manager top Skills & Proficiencies

  • Leadership
  • Conflict Management
  • Business Negotiation
  • Organization
  • Decision-Making
  • People Management
  • Data Entry Skills
  • Data Processing Skills
  • Dependable
  • Reporting Skills
  • Deadline-Oriented
  • Budget Development
  • Critical Thinking and Problem-Solving Skills
  • Planning and Organizing
  • Delegation
  • Team Work
  • Negotiation
  • Adaptability
  • Stress Tolerance

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Life Insurance
  • Short time disability

Schedule

Day shift/ Some weeknights and weekends and On-call

Education

Bachelor’s (Preferred)

Experience

Business Strategy & Management Occupations: 10 years (Preferred)

Fleet Dispatcher

Pay: $16.50 – $19.50 / hour

Summary

Distribute work to Technicians based on technician’s skills, urgency of a problem, aging of the problem, geography/distance of the customer, nature of the work, and other cost factors (e.g. gas, mileage, and parts). Owns calls received from beginning to end. Follows company policies, procedures and practices related to dispatch. Email a report at end of shift to all managers with follow ups and worksheets completed.

Essential Duties & Responsibilities

  • Prioritize calls (incoming and backlog).
  • Assign and dispatch technicians.
  • Work with Service and Operations Managers to address open calls.
  • Respond to inquiries on the service email.
  • Create and distribute required reporting.
  • Enter Work orders and parts for technicians to the billing system FullBay.com
  • Collect from the job if applicable (Com-checks, EFS, T-check and Credit cards or cash).
  • Maintain proactive communication with customers regarding repairs and submit estimates for repairs for approval.
  • Daily, review all incomplete calls and update customers via email, phone call or via the customer portal (FNAUPDATE.COM) with statues or completion of repairs.
  • Maintain entry and verify nightly “on call” crew.
  • Work with Managers to ensure preventative maintenance is completed on schedule.
    • Understand the geography of the market and understand the technicians.

Essential Knowledge, Skills, Abilities & Competencies

  • Strong computer (Excel/Outlook) skills.
  • Ability to handle multiple tasks concurrently.
  • Stay calm under pressure.
  • Able to actively listen and demonstrate empathy.
  • Highly organized and strong attention to detail.
  • Excellent verbal and written communication skills.
  • Strong sense of urgency.
  • “Can do” attitude and demonstrated commitment to get the job done.

Working Conditions

  • It is a full-time position working from company office in Norcross GA. Opportunity for growth base on employee performance and accuracy on tasks.
  • $780/week Salary
  • Benefits company offers to employee after 60 days trial period:
  • Health Insurance (Medical, dental and Vision)
  • 401 K Matching Plan
  • Aflac (Life Insurance, Disability Insurance)
  • Paid Time off after one year with the company

Night Dispatcher

Pay: $16.25 per hour

Job Summary

Distribute work to Technicians based on technician’s skills, urgency of a problem, aging of the problem, geography/distance of the customer, nature of the work, and other cost factors (e.g. gas, mileage, and parts). Owns calls received from beginning to end. Follows company policies, procedures and practices related to dispatch.

Essential Duties & Responsibilities

  • Prioritize calls (incoming and backlog)
  • Assign and dispatch technicians
  • Work with Service Managers to address open calls
  • Respond to inquiries on service email
  • Create and distribute required reporting to the next dispatcher and management
  • Enter Work orders to the Fullbay billing system
  • Collect from the job if applicable
  • Maintain proactive communication with customers regarding status of jobs or competition of repairs
  • Sent estimates to customers for approval via email or using our fullbay software
  • On a daily basis, review all incomplete calls
  • Maintain entry and verify nightly “on call” crew
  • Work with Service Managers to ensure preventative maintenance, DOT and FHWA is completed on schedule
  • Understand the geography of the market and understand the technicians

Essential Knowledge, Skills, Abilities & Competencies

  • Strong computer (Excel/Outlook) skills.
  • Ability to handle multiple tasks concurrently.
  • Stay calm under pressure.
  • Able to actively listen and demonstrate empathy.
  • Highly organized and strong attention to detail.
  • Excellent verbal and written communication skills.
  • Strong sense of urgency.
  • “Can do” attitude and demonstrated commitment to get the job done.

Working Conditions

  • It is a full-time position working from company office in Norcross GA. Opportunity for growth base on employee performance and accuracy on tasks.
  • Benefits company offers to employee after trial period:
  • Health Insurance (Medical, dental and Vision)
  • 401 K Matching Plan
  • Aflac (Life Insurance, Disability Insurance)
  • Paid Time off

Accounts Receivable/Collections Specialist

Salary: $35,000 to $45,000

Qualifications

  • Associate degree or bachelor’s degree in Finance, accounting.
  • 5 years of customer service, 1st party collections, and/or finance experience.
  • You enjoy working alone, completing detailed projects, as well as working on a team to complete larger projects.
  • Highly proficient computer skills needed with Windows, MS Word, Excel, PowerPoint and Outlook Required.
  • Exceptional verbal and written communication skills.
  • Ability to maintain performance in high pressure situations.
  • Ability to perform diverse clerical functions as well as basic accounting procedures.
  • The employee must occasionally lift and/or move up to 25 pounds.
  • Strong interpersonal skills exercising discretion and diplomacy in working with others including all levels of management.

Responsibilities

  • The AR Collections Specialist is responsible for providing high quality customer service while collecting payment on delinquent accounts.
  • Effectively makes outbound calls to collect payment on delinquent accounts while maintaining a high level of customer service.
  • Manages collection efforts on assigned Account Receivable Report which may include, early or late stage delinquency accounts (30-180 days past due accounts)
  • Send accounts out for Debt Recovery Collections or Charge off after 200 DPD with approval of CFO (Susan)
  • Fields outbound and inbound customer service requests such as deferments, amendments, due date changes, payment extensions, repair requests, etc.
  • Uses multiple methods of communication, such as email, telephone calls, mailing; to follow up with customers regarding their account.
  • This AR Collections Specialist will work with FullBay, Card pointe and QuickBooks to ensure proper processing and recording of financial transactions via the accountabilities below.
  • Contact individuals with delinquent accounts and ensure customers accept payments or refunds
  • Respond to all customers and employee inquiries regarding invoices, expenses, and check requests
  • Process and oversee expense reimbursement and reporting (Aging Report, Payment report, card Pointe closed batch Reports, etc.)
  • Responsible for generating all applicable reporting (Aging Report, Payment report, closed batch, etc.) and reviewing for accuracy prior to communicating information to managers and owners.
  • Assist with monthly closings and bank statement reconciliations.

Data Entry

  • Returning customers phone calls
  • Perform other duties as assigned

Benefits

This role comes with a starting pay range of $16.5 to $21.5 per hour as well as eligibility for benefits such as health, dental, vision, and other ancillary benefits, annual bonus potential, paid vacation, 401(k) program, and employee wellness programs.

Employees in this role will also be eligible for an annual bonus, based on company and personal performance.

Eligible for participation in the Company’s Group Medical Plan and Group Supplemental Insurance Plan (AFLAC) on the 1st day of the month following the completion of the Employee’s first 60 days of service.

Fifteen (15) days paid time off annually after 180 days of employment – prorated based on the date hired.

Eligible for 401(k) after 180 days of service.

Finance Manager

Base Salary: $60,000 – $65,000

Job Summary

The finance manager oversees the financial health of an organization. This involves managing the back office operations of an organization’s internal budget and finances, as well as oversight of investment opportunities and financial strategy in for-profit organizations.

Duties

  • Daily reporting
  • Analyzing targets
  • Meeting with department heads
  • Managing and coordinating monthly reporting, budgeting, and reforecast processes
  • Providing back office services such as accounts payable, collection and payroll
  • Monitoring cash flow

General Manager (GM)

Salary: $70,000 – $90,000

Summary

The automotive dealership General Manager ensures the profitability of the company by overseeing the various departments which include variable operations (sales & financing), fixed operations (service & parts), and the business office (accounting & administration). Duties of the general manager include, but certainly not limited to, planning, motivating, and coordinating the dealership’s management through leadership and solid business practices.

Job Duties

  • Hiring all management positions, completing performance evaluations regularly and developing short and long-term goals for each department manager (includes administrative, Operations, parts, finance departments and technicians).
  • Planning and developing short and long-term goals and objectives annually and submitting time projections to company owner for approval (Team effort with all managers).
  • Effectively communicating with the operations and finance manager on a weekly basis to review departmental forecasts and ensure consistency with annual projections.
  • Paying close attention to daily operations, recommending, and creating improved courses of action where necessary.
  • Analyzing accounting and financial data.
  • Explaining the policies and procedures (Employee Handbook) to all employees and following up with employees to ensure that these issues are understood and followed.
  • Providing owner with daily reports on the financial condition of the company.
  • Overseeing the monthly financial statement to ensure it is complete, accurate and submitted on time to the company.
    owner
  • Researching and identifying growth opportunities.
  • Coordinating with the business/administrative office to ensure that records and analyses are correctly maintained.
  • Creating a good working relationship with lending institutions and manufacturer personnel and maintaining these relationships.
  • Coordinating regular meetings with the managers of each department (operations and finance manager) to ensure their profitability and efficiency.
  • Overseeing the hiring and training of all department managers.
  • Maintaining an enthusiastic attitude to build positive employee attitudes and morale.
  • Overseeing and maintaining compensation plans for all employees.
  • Creating cost-effective advertising programs and merchandising strategies for the company with operations manager and owner.
  • Focusing on any customer complaints that department managers are unable to rectify and taking the necessary steps to resolve these complaints.

Job Requirements

  • General managers should have at least 10 years of operations/sales and five years in a supervisory position.
  • Degree in Business Management or master’s in business administration
  • Good knowledge of different business functions
  • Strong leadership qualities
  • Excellent communication skills
  • Meticulous attention to detail
  • Highly organized
  • Strong work ethic
  • Good interpersonal skills
  • Computer literate
  • Proactive nature

Assistant Operations Manager

Base Salary: $46,800.00 with opportunity for bonuses and commission for another $5,000 – $10,000 a year.

Job Summary

The main purpose of the Assistant Operations Manager is to fill in for the operations manager when needed and is responsible for maintaining business operations in the absence of the operations manager. The Assistant operations manager oversees daily activities, such as staffing, scheduling, and customer relations. They will also be tasked with data entry/invoicing as well as track and report on budget, costs, and income. The AOM will be instrumental in dispatching/scheduling of technicians and communicating effectively with current and new customers via telephone and email on a daily basis.

Major Duties and Responsibilities

  • Develop a partnership with all our clients.
  • Manage, dispatch and schedule repairs for owner operators, fleets maintenance on yards and roadside breakdowns.
  • Be on call once or twice a week and work every other weekend on call.
  • Understand P&Ls and budgets.
  • Understand and support billing and claims processes.
  • Data Entry and processing of tickets
  • Other duties as assigned.

Other Requirements:

BA in Business/Supply Chain Management preferred and/or relevant work experienced.

Preferably minimum of three years of Fleets Operations Management experience or heavy-duty transportation industry experience.

Must have excellent written and verbal communication skills.

Must be able to interact effectively within all levels of the Customers and technicians in the company.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Knowledge, Skills, Abilities and Competencies

Character Driven: Character resonates with people and impels then to trust and follow recommended solutions.

Customer Service: Acts and thinks with the customer’s needs in mind.

Demonstrated working knowledge on Microsoft Office or Google Business tools (World, Excel, PowerPoint, Google Sheets, Gmail, Dropbox, Outlook, etc)

Business Communication: Writes, speaks, and presents clearly and professionally across a variety of communication settings and adjusts communications style to the audience.

Adaptability: Adapts to and embraces change with composure, resilience, and perseverance in the face of constraints, high pressure, and adverse situations. Ability to adapt in a dynamic and always changing environment.

Time Management: Multitasking and prioritization skills with the ability to re-prioritize work as needed.

Delivers Results: Ability to anticipate issues/negative outcomes and work to resolve proactively.

Demonstrates a clear bias for action and a sense of urgency on priorities.

Persistence: Driven by resolution gained by consistent follow up.

Demonstrates the ability to build relationships with individuals holding various titles and roles.

Team Mindset: Eager to collaborate with others in developing a solution and the first to volunteer support when help is needed.

Benefits

Paid vacation, 401 K, Disability, Life Insurance, Medical/Dental/Vision Insurance.

Other Details

Preferred Education Bachelor’s Degree in business Administration, Accounting or Economics Apply Now! Norcross, GA, USA

Truck and Trailer Diesel Mechanic

Base Salary: $60,000 – $80,000

Basic Skills

  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Talking to others to convey information effectively.
  • Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Understanding written sentences and paragraphs in work related documents.

Social Skills

  • Adjusting actions in relation to others’ actions.
  • Being aware of others’ reactions and understanding why they react as they do.
  • Teaching others how to do something.
  • Persuading others to change their minds or behavior.
  • Actively looking for ways to help people.

Complex Problem Solving Skills

  • Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Technical Skills

  • Repairing machines or systems using the needed tools.
  • Determining causes of operating errors and deciding what to do about it.
  • Controlling operations of equipment or systems.
  • Watching gauges, dials, or other indicators to make sure a machine is working properly.
  • Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.

System Skills

  • Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
  • Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Resource Management Skills

  • Managing one’s own time and the time of others.
  • Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
  • Determining how money will be spent to get the work done, and accounting for these expenditures.

Desktop Computer Skills

  • Databases – Using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.
  • Graphics – Working with pictures in graphics programs or other applications, including creating simple graphics, manipulating the appearance, and inserting graphics into other programs.
  • Internet – Using a computer application to create, manipulate, edit, and show virtual slide presentations.
  • Navigation – Using scroll bars, a mouse, and dialog boxes to work within the computer’s operating system. Being able to access and switch between applications and files of interest.
  • Presentations – Navigating the Internet to find information, including the ability to open and configure standard browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail (e-mail).
  • Spreadsheets – Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.
  • Word Processing – Using a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents

Tasks

  • Inspect brake systems, steering mechanisms, wheel bearings, and other important parts to ensure that they are in proper operating condition.
  • Use handtools such as screwdrivers, pliers, wrenches, pressure gauges, and precision instruments, as well as power tools such as pneumatic wrenches, lathes, welding equipment, and jacks and hoists.
  • Adjust and reline brakes, align wheels, tighten bolts and screws, and reassemble equipment.
  • Examine and adjust protective guards, loose bolts, and specified safety devices.
  • Perform routine maintenance such as changing oil, checking batteries, and lubricating equipment and machinery.
  • Test drive trucks and buses to diagnose malfunctions or to ensure that they are working properly.
  • Raise trucks, buses, and heavy parts or equipment using hydraulic jacks or hoists.
  • Attach test instruments to equipment, and read dials and gauges to diagnose malfunctions.
  • Rebuild gas or diesel engines.
  • Inspect and verify dimensions and clearances of parts to ensure conformance to factory specifications.
  • Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers, motor analyzers, chassis charts, and pressure gauges.
  • Recondition and replace parts, pistons, bearings, gears, and valves.
  • Rewire ignition systems, lights, and instrument panels.
  • Specialize in repairing and maintaining parts of the engine, such as fuel injection systems.
  • Align front ends and suspension systems.

Work Activities

  • Repairing and Maintaining Mechanical Equipment
  • Getting Information
  • Inspecting Equipment, Structures, or Material
  • Operating Vehicles, Mechanized Devices, or Equipment
  • Evaluating Information to Determine Compliance with Standards
  • Identifying Objects, Actions, and Events
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Making Decisions and Solving Problems
  • Performing General Physical Activities

Detailed Work Activities

  • Adjust equipment to ensure optimal performance.
  • Adjust vehicle components according to specifications.
  • Align equipment or machinery.
  • Dismantle heavy equipment or machinery.
  • Grind parts to required dimensions.
  • Inspect mechanical components of vehicles to identify problems.
  • Install vehicle parts or accessories.
  • Lubricate equipment to allow proper functioning.
  • Measure distances or dimensions.
  • Measure equipment outputs.
  • Observe equipment in operation to detect potential problems.
  • Operate cranes, hoists, or other moving or lifting equipment.
  • Operate transportation equipment to demonstrate function or malfunction.
  • Rebuild parts or components.
  • Repair defective engines or engine components.
  • Repair non-engine automotive or vehicle components.
  • Replace worn, damaged, or defective mechanical parts.
  • Rewire electrical or electronic systems.
  • Service green vehicles to make repairs or maintain good working order.
  • Service vehicles to maintain functionality.
  • Test mechanical equipment to ensure proper functioning.
  • Troubleshoot equipment or systems operation problems.

Responsibilities and Duties

  • Must have experience working on heavy-duty engines such as, Cummins, Detroit Diesel, Paccar, Navistar, and Caterpillar.
  • Must understand how to use diagnostic software such as Cummins “Insite”, Detroit Diesel “Diagnostic Link”, Volvo “PTT”, and International “NED” diagnostic programs.
  • Must understand DPF/DEF Systems and be able to do necessary repairs to fix related components.
  • We will provide all service calls, take care of the customer base and at the end of every week make sure you (the technician) get the commission for the work you complete. We do pay on commission base which means, it’s up to you to decide how much money you want to make.

Qualifications and Skills

All applicants are subject to the following:

  • Drug testing
  • Background check
  • Employment history
  • Driving record

Benefits

We stand firm behind the belief that how much you put in is what you get out. We have lots of room to grow and the industry we engage with is one that is very rewarding for the right individuals. Please do not call if you are looking for a part-time job. We are a rapidly expanding company and are looking for a long-term, full time commitment to grow with us.

We provide

  • 401K Options
  • Healthcare Benefits

Job Type

Full Time and some nights on call

Shop Porter

Pay: $17.50 – $19.50 / hour

Qualifications

The standard responsibilities of Porters include ensuring that public spaces are clean and tidy, collecting debris, trash and equipment such as tools and parts and placing it in an appropriate location, performing light maintenance such as changing light bulbs, charging batteries for security system and spot cleaning areas as needed.

Other Responsibilities

Shop porter duties include cleaning company vehicles.

Performing light maintenance and repair on vehicles like change oil and batteries.

Ensuring building entrance is always free of clutter.

Carrying and labelling parts and tools on the shelves with tags and other tasks as instructed by managers.

Restroom restocking and sanitation. Removing trash.

Duties

A shop porter is responsible for making sure your building looks clean, presentable, and inviting at all times – especially between routine cleaning maintenance activities. They also ensure the building is safe for all occupants if any unexpected incidents arise, like slippery floors or broken glass.

Growth Opportunity

Porter will be provided with company uniforms. There is opportunity to learn to repair trucks if the employee is responsible and takes his role seriously.  After 6 months there will be a performance review and employee can grow in the company and make commission off the repairs in the shop or/and yards. Also, there is opportunity to become a mobile technician and company can provide company vehicle.

Service Manager

Base Salary:

Job Summary

  • Service Manager will pick up incoming calls and coordinate the activities for shop repairs, Fleet Maintenance (PM, DOT, FHWA) and Roadside assistance breakdowns.
  • Will assign and dispatch jobs to fleet technicians base on the location and repairs requested.
  • They provide estimate and submit them for repairs to the yard managers or breakdown dispatchers to get approval for the repairs and make sure techs complete the jobs.
  • They request Purchase orders (po) Reference number or work orders for job approvals and parts purchased approvals from our main fleets like PLM, CALARK, TYSON, AMAZON, ETC.
  • Follow up customers to advice status of repairs. Also, to obtain feedback and ensure they are satisfied with received service
  • Schedule Preventive maintenance on truck, trailer and DOT/ FHWA. Turn in the forms to customer POC for their records.
  • Close out jobs on the billing system as need it
  • Their job description entails supervising office personnel and technicians with the assistance of shop master tech and owner to ensure their services meet the standards of quality set by a company to achieve customer satisfaction.
  • Service Manager works with owner and Operations Manager to oversee the recruiting, orienting, and training of Fleet technicians to ensure a capable repairs unit.
  • As part of the role, service manager must reach out to customers to make sure their fleet yard maintenance and breakdown needs are meet.
  • Oversee the inspection of customer vehicles with shop master tech and company vehicles before and after repairs in order identify faulty components and ensure complete fixing.
  • Also contact clients to notify them of finished repairs, date of next scheduled service and other relevant automotive information (Team effort with Operations Manager).
  • They supervise the operations of mechanics with the help of the operations manager to ensure timely and quality repairs that meet the requirements of customers.
  • Planning and developing short and long-term goals and objectives annually and submitting time projections to company owner for approval (team effort with all managers).
  • Analyzing accounting and financial data.
  • They also comply with health/safety regulations and procedures, ensuring appropriate disposal of environmental wastes such as used vehicle oils.
  • Service Manager present reports and updates to the general manager and owner on work activities (A/R Report, Invoices Report, payment report, etc.
  • Maintain accurate record of all accounts and relevant financial information
  • Monitor inventory at the shop and mobile fleet trucks inventory for technicians to regulate and ensure availability of required tractor and trailer parts
  • Oversee the procurement of tractor and trailer parts, tractor equipment and various other items required in the service department
  • Listen to client complaints and assist in addressing their issues and resolving challenges
  • They conduct repair price negotiations with clients to arrive at a favorable bargain with owner or GM approval. They also maintain record of all tractor and trailer repairs, maintenance, and their associated fees.
  • Be self-motivated and attend company events or webinars from Fullbay to learn more about the industry. Also, study relevant publications to stay up to date with developments in the tractor and trailer service industry.
  • The supervisor service job requires a bachelor’s degree in business administration, automotive service management, or a related experience or discipline to get into.

Requirements- Skills, Abilities, and Knowledge:

Education and Training: To become an automotive service supervisor, you require a bachelor’s degree in business administration, or automotive service management, or in a related discipline. Prior experience in the field of auto sales and servicing is preferred for the job position

  • Communication Skill: Service Manager can effectively interact with clients to identify their requirements and facilitate processes to meet customers’ needs
  • Technical Skill: Service Manager is well versed in conducting vehicle inspections to identify faults and initiate repairs
  • Leadership Skill: Service Manager can coordinate and direct the activities of tractor and trailer repairs unit to ensure efficient work operations.

Job Application

Apply for the position your are interested in below.  We will contact you within the next business day.

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